Delivery times (indicative)

• Italy (excluding Calabria/Sicily/Sardinia): 1–2 business days

• Italy (Calabria/Sicily/Sardinia): 2–3 working days

• Europe (EU/non-EU listed below): 4–5 working days

• Rest of the world (see countries below): 7–10 working days

Delivery times start from shipment (not from order) and may vary due to holidays/force majeure.

Free shipping costs and thresholds

Shipping costs are based on weight ; the correct rate based on the total weight is applied at checkout.

Italy

• No Calabria/Sicily/Sardinia: flat rate shipping - 10 euros / free shipping over 100 euros

• Calabria/Sicily/Sardinia: Flat rate shipping - €10 / Free shipping over €100

Europe (country selection)

• Germany, Austria: Flat rate shipping - 20 euros / free shipping over 200 euros

• France, Spain, Belgium, Netherlands, Luxembourg: Flat rate shipping - 30 euros / free shipping over 300 euros

• Ireland, Sweden, Portugal, Finland: Flat rate shipping - 30 euros / free shipping over 300 euros

• Croatia, Greece: Flat rate shipping - 30 euros / free shipping over 300 euros

• United Kingdom (UK): Flat rate shipping - €25 / free shipping over €250

• Switzerland: Flat rate shipping - 35 euros / free shipping over 350 euros

• Russia: Flat rate shipping - 35 euros / free shipping over 350 euros

• Turkey: Flat rate shipping - 45 euros / free shipping over 500 euros

Non-EU / Rest of the world

• USA & Canada: Flat rate shipping - €45 / Free shipping over €500

• India – Hong Kong – Korea (South/North): Flat rate shipping - 60 euros / free shipping over 600 euros

• Australia – Argentina – Brazil – Emirates – Malaysia – Qatar – Japan: Flat rate shipping - 50 euros / free shipping over 500 euros

Note: "Free shipping" thresholds refer to the cart value; any import duties and taxes for non-EU countries are always the responsibility of the recipient.

Tracking and delivery

• Trackable shipments: we send the tracking information via email once the courier picks up the package.

• If the package appears damaged or tampered with, accept it with reservations and contact us within 48 hours with photos.

Anomalies and delays

Any delays due to customs procedures, weather conditions, or force majeure are beyond Nino & Friends' control. We will, however, do our best to assist you.